To: Brad
From:
Sharon Loo
Date:
14 January 2017
Subject:
Self Introduction
Dear Brad
My name is Sharon and I graduated from Nanyang Polytechnic with a diploma in business management, specializing in human resource. I am currently
pursuing my degree in bachelor in hospitality business at Singapore Institute
of Technology (SIT).
The reason for pursuing a specialized degree was that I enjoy the process of interacting with people from different backgrounds. It gives me
a sense of satisfaction when I resolved problems that they encountered. Having
prior experience in the retail sector and hotel industry has given me many
learning opportunities and helped me in choosing my future career path.
Recently, I had the opportunity to intern in the housekeeping
department at The Ritz-Carlton Millenia Singapore ,which was the most challenging yet best experience. My responsibilities include cleaning rooms, checking rooms and being a housekeeping coordinator. I had to
work with various departments in the hotel, and this made me realized the
importance of communication. There was once when I overlooked a message sent by
another department, which resulted in a guest incident. Since then, I paid more
attention when a message is communicated to me.
These past experiences has also allowed me to discover my strengths
and weaknesses. Being a housekeeping coordinator, I have developed effective listening
skills and portrayed non-verbal cues to others when I am engaged with a guest.
However, I tend to get nervous during presentations and this affects my
delivery of the content to the audience. In the form of writing, mistakes such
as grammar, tenses and limited vocabulary becomes a barrier when writing a good
report or article.
Hence, I hope that I would be able to increase my knowledge in
communication through consistent efforts in reading, writing and speaking.
Thank you.
Regards
Sharon Loo
Revised on 23 January 2017
Commented on : Alicia , Joey, Leon
